Terms & Conditions
Novare Consulting run ‘open’ courses at various locations, and via reputable third parties.
For each course there will be a suitable venue and appropriate Approved Trainer. Pre-course reading materials may be supplied to each Delegate prior to the event. Each course will aim to have between 4 and 20 Delegates.
By placing the order, you confirm that you have the delegates’ permission to receive communications (including results) from Novare Consulting on their behalf.
Novare Consulting reserve the right to cancel or re-schedule any open course. Delegates not be able to attend a ‘Rescheduled’ course will be refunded the invoiced value, less the value of any non-returned or opened ‘pre-course’ materials. Novare Consulting cannot cover the reimbursement of any costs incurred due to the cancellation of the course (e.g. travel/hotel etc.).
ALL materials supplied remain the property of Novare Consulting until payment is received in full. Copyright exists on all materials supplied in any form. Copying, transfer or storage by whatever means may only be performed with the express written permission of the Directors of Novare Consulting Ltd.
Delegate Cancellation and Course Transfer Charges
Cancellation or Course Transfer Requests must be made either in writing or by e-mail to
From date of acknowledgement of the cancellation by Novare Consulting, the cancellation charges are:-
More than 20 days of the course start date:- £100 + VAT
11-20 days of the course start date: – 30% of the full fees.
Within 10 days of the course start date: – 100% of the full fees.
Transfers are only allowed for up to 3 months of the original course start date and will incur the following charges:-
More than 20 days of the course start date: – £50 + VAT
11-20 days of the course start date: – 15% of the full fees.
Within 10 days of the course start date: – 50% of the full fees.
Please contact firstname.lastname@example.org